The short answer
Property and facility professionals, including members of BOMA (the Building Owners and Managers Association) and IFMA (the International Facility Management Association), should expect an exterior services partner to reduce risk, document everything, deliver the same standard at every building and be accountable through one point of contact.
Six expectations
| Expect | What it looks like |
|---|---|
| Safety you can verify | A written program, site-specific plans, certified technicians, inspected equipment |
| Insurance on request | Certificates and endorsements without chasing |
| A workforce you can trust | Employees, not unnamed subcontractors |
| Documentation | Anchor records, safety plans and condition reports you can hand to ownership |
| Consistency | The same scope and standard at every building |
| Accountability | One point of contact with authority to fix problems |
Beyond the basics
- A partner who asks about your roof anchors before you raise it
- Planning help: annual programs and budgets
- Honest restore-or-replace advice instead of upselling replacement
- Scale as the portfolio grows
How to hold a partner to it
- Put expectations in the scope and contract
- Score bidders against them
- Review performance after each cycle
Use the vendor qualification scorecard.
What S&K brings
- 100% W2 crews: trained, insured S&K employees, never subcontractors
- Certificates of insurance on request, and documentation you can hand to ownership, insurers or auditors
- Documented safety: classroom and hands-on training, site-specific safety plans, technicians certified before at-height work
- Equipment inspected and serviced on a routine schedule
- One contract, one invoice and one point of contact across a portfolio
Score every bidder with the vendor qualification scorecard, or read the full Vendor Selection, Compliance, and Procurement guide. To qualify S&K, ask for our certificates of insurance and safety documentation, or request a quote.
